instaMek started after my mom had a terrible experience with car repair. In 2014, I went on vacation with my dad while my mom stayed behind. As luck would have it her car had a major issue that prevented her from driving it. Not knowing what to do – my mom went through a three-day ordeal involving numerous phone calls with unreliable mechanics and tow trucks. With the way things currently are – getting your car fixed is an herculean task.
Asem and I were working as engineers and I approached him with the idea of an at-home mechanic service that would make car care super easy & convenient for people like my mom. After talking to people in the industry about our idea – they all turned it down saying it would be impossible to do.
We built a team of the best in the industry, from automotive mechanics with 20+ years of experience with tech developers who’ve built products we all use and love. By combining a great and personalized online experience with exceptional and friendly mechanics, the idea of instaMek was born.
It seemed like most car owners had just accepted that when it came time to fix their car it was going to be fight from start to finish. We learned this too when doing our initial research – shops were almost annoyed that we called, quotes weren’t given, and other times shops were booked for a week or two in advance. Even after getting a reasonable quote and booking made, we still had to deal with arranging rides to the shop and back. The whole process is as far from customer-centric and we deserve better.
We believe that people should live deliberately – that people should spend their time doing what they really want to do instead of being caught up in a never ending list of tasks. Car maintenance is one of those things that always gets pushed to the back of this list because it’s such a hassle and is never urgent – until it is.
That’s why we make it our mission to make it easy to own a safe & reliable vehicle by sending a professional mobile mechanic to you instead that you can book in seconds. We will take the task of maintaining your car off your list.
instaMek is built from the ground up to go above and beyond what people will expect from a home service or auto repair company. We want everyone to have access to a reliable, hassle-free, and personalized service regardless of their knowledge of cars. From being able to book in seconds to the quality of our reports & technicians to our world class warranty program – we consistently go above and beyond all customer expectations.
We are raising the standard of service you should expect from any service provider – especially your mechanic.
Since instaMek started, we have served over 50,000 customers (as of 2022) with thousands of reviews across the board. Our customers rave about how easy the experience is, from booking a job to getting a Mek to do the work and the follow-up care. We provide online reports that are easy to read, with all the information you. You have access to the Mek that is working on your vehicle instead of a Service Advisor so you get your information straight from the source.
They also appreciate the professional and branded experience from our Meks who are all uniformed, licensed and customer centric in everything they do while providing a fair price.
” We promise to go above and beyond what is expected from auto repair in everything we do.”